Platform features
The telecalling toolset, step by step
FLONTY brings lead management, dialing, reminders, and daily reports into one workflow. Here is how each tool supports the calling day.
Lead management
Organized lead lists and caller assignments
Prospect lists are sorted by status, so each telecaller sees which leads need a call and who owns them.
Click-to-call and auto-dialer
Dial from the record, not the keypad
Click-to-call starts a call from the lead record. The auto-dialer moves through queued numbers, which removes manual dialing delays between calls.
Across the shift
Reminders and reports across the outreach day
Follow-up reminders
Each scheduled callback surfaces at its set time, so promised follow-ups are not missed.
Calls logged
Every call and outcome is recorded against the lead as the day progresses.
Daily performance reports
A daily report summarizes the calls and follow-ups each telecaller handled.